Returns & Exchange Policy

 

Return Eligibility

  • Returns are accepted only for items that are damaged, defective, or significantly different from the product description shown online.
  • You can place a return request within 5 days of receiving your order.
  • Products must be returned in their original condition, unused, unwashed, and with all original tags and labels intact.
  • A clear unboxing video is required for such claims. The video must show the package seal and shipping label, and must continue uninterrupted as the parcel is opened.
  • Any customised or altered  items are non-returnable.
  • All return requests are subject to approval following verification.

 

How to Request a Return

  • If you placed your order using a registered account, visit your order history to initiate the return.
  • Return requests submitted via phone, WhatsApp, or email will not be accepted.

 

Return Process

  • Once your return request is approved, we will arrange a reverse pickup from your address..
  • If reverse pickup is not available in your area, you may ship the product back to us. In such cases, we will reimburse up to ₹100 towards courier charges.

 

Shipping Charges

  • Orders below ₹1000 will incur a ₹100 shipping charge.
  • Orders above ₹1000 qualify for free shipping within India.


Exchange Policy

  • We currently do not offer exchanges. If you'd like a different product or size, please place a new order using your refund credit.

 

Refunds

  • Refunds are issued to the original payment method.
  • Refunds are processed within 7 to 10 working days after the returned item passes our quality check.

 

Missing or Wrong Product Claims

  • Any claims related to missing or incorrect items must be raised within 24 working hours of delivery.
  • A clear unboxing video is required for such claims. The video must show the package seal and shipping label, and must continue uninterrupted as the parcel is opened.