Return Eligibility

• Returns are accepted only for items that are damaged, defective, or significantly different from the product description shown online.
• You can place a return request within 5 days of receiving your order.
• Products must be returned in their original condition, unused, unwashed, and with all original tags and labels intact.
• A clear unboxing video is required for such claims. The video must show the package seal and shipping label, and must continue uninterrupted as the parcel is opened.
• Any customised or altered  items are non-returnable.
• All return requests are subject to approval following verification.

How to Request a Return

• If you placed your order using a registered account, visit your order history to initiate the return.
  
• Return requests submitted via phone, WhatsApp, or email will not be accepted.

Return Process

• Once your return request is approved, we will arrange a reverse pickup from your address..
• If reverse pickup is not available in your area, you may ship the product back to us. In such cases, we will reimburse up to ₹100 towards courier charges.
  

Shipping Charges

• Orders below ₹1000 will incur a ₹100 shipping charge.
• Orders above ₹1000 qualify for free shipping within India.

Exchange Policy

• We currently do not offer exchanges. If you'd like a different product or size, please place a new order using your refund credit.

Refunds

• Refunds are issued to the original payment method.
  
• Refunds are processed within 7 to 10 working days after the returned item passes our quality check.

Missing or Wrong Product Claims

• Any claims related to missing or incorrect items must be raised within 24 working hours of delivery.
• A clear unboxing video is required for such claims. The video must show the package seal and shipping label, and must continue uninterrupted as the parcel is opened.